Ticket Advocacy

If there are open tickets that are a priority for your board, please identify them by using this form.  The product support team will pursue resolution or more information and update the open ticket with findings within the following business week.

A maximum of 5 requests can be made on behalf of the board, by each Friday.  You will receive notification when updates have been added to open HEAT tickets.


1. Presentation outlining the new process

2. Weekly ticket submission