News

We have lots of upcoming workshop sessions, please check the Events Calendar on MyOntarioEdu website for the schedule

Release notes can be found under Communications section on MyOntarioEdu website

The Aspen 6.6 Upgrade is being done between Dec 2 5:00 PM EST to Dec 4 Dec4 9:00 AM. The DSBs will have an opportunity to validate the upgrade from 9:00 AM EST – 11:00 AM EST on Sunday, December 4. This activity will inform the Go/No go decision to be made at 11:30 AM EST. To assist the DSBs in the Production verification exercise, we have provided some suggested sanity check scenarios in the links below:

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On Wednesday, October 26 an unscheduled deployment of tools designed to help with OnSIS reporting was delivered to production. Please check the Resources tab, OnSIS page for the excel files with details of what was included. There were a number of common filters and fieldsets included that will help with viewing, validating and correction of data for submission.

EOYR Updates

Production EOYRs have started and so far, things are going well. It is critical that at least one test of the rollover is done in the testing environment provided. If you need the site refreshed from production, please create a HEAT ticket as early as possible. The Operations team are extremely busy over the next three weeks and the further in advance you can get your request in, the more likely you will get the refresh when you need it.

There are 2-3 boards undergoing rollover each day from August 8 through August 19, so it is critical for all that you be as prepared as you can be on your date. Please do not start your rollover before checking in on your open bridge support call as backups are planned to be done in time for the start of the call.

Ontario Special Education – July Version

Please note that the July 2022 Version of Ontario Special Education is currently being tested by Fujitsu QA. It is being planned for release to client of Aug 18th.
Detailed Release Notes on this will be shared with Aug 18th, Draft 2 Release Notes.

Ticket Advocacy Update

We are now a few weeks into the ticket advocacy process and things seem to be going well. One thing we’ve noticed is some confusion about where to find the updates from the Production Support team. They will be added to the original HEAT ticket and the person who created the ticket in your board will get an email notification. Updates will not be in the notification message, they will be in the ticket itself.

Please remember that all update requests need to be submitted through the Ticket Advocacy Form and shouldn’t be requested through the L1 helpdesk team.